AEG Issues Apology to Sleep Token Fans for Presale Code Fiasco

Live leisure large AEG Presents has issued an apology to Sleep Token followers after sending them their presale codes too late.

Sleep Token introduced their 2024 North American The Teeth of God Tour with particular visitor Empire State Bastard final week, noting that the presale for tickets would start on Wednesday, Jan. 24 at 10AM native time. Fans had been implored to register for the presale by way of the web site teethofgod.com, wherein they’d obtain a singular entry code to buy tickets forward of the final sale.

However, it seems as if AEG failed to ship the presale codes out in time. Sleep Token followers all around the web expressed their frustration over the previous few days that they hadn’t acquired a code but. One fan on Reddit, particularly, posted a screenshot after they acquired the code over 24 hours after the presale had began. However, this appeared to be the case for a variety of followers.

AEG Presents has since issued an apology by way of electronic mail to followers who signed up for the presale.  Read the complete assertion beneath.

As a Sleep Token fan who took the time to register early for entry to tickets, we all know how dedicated you might be to the band. That’s one thing we do not take frivolously, and understanding that, we tried to give you early entry to the presale as a reward for your loyalty.

While our intentions had been good, to put it merely: we failed. Our emails and sale codes had been despatched on time but delivered to you late. And whereas there are lots of causes for that, there is no excuse. We let Sleep Token and also you down. Since discovering the malfunctions, we have now labored to present codes to each fan that has contacted us.

We worth our followers and our artists and can proceed to work to created the elevated expertise you all count on and deserve. We are so very sorry we allow you to down.

Fans are understandably not thrilled concerning the electronic mail, particularly as many are noticing the tickets for their native venues are already bought out.

READ MORE: Sleep Token Fans Share How They’d Explain Sleep Token to Their Grandparents

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