Glacier Bay Books – a N. American writer of unbiased and different manga – was inexplicably suspended from Twitter (much less generally referred to as X) in August.
In a tweet, Emuh Ruh of Glacier Bay Books defined that the official account for the writer had been suspended all of a sudden, with no obvious purpose given for the suspension.
FYI the @glacierbaybooks account has been suspended (no purpose given lol)
— エマ・clay chicken in mourning (@Quanticat) August 17, 2023
Since the preliminary suspension, Glacier Bay Books have made quite a few makes an attempt to succeed in out to help. In a direct message with Ruh, they defined the scenario:
It was very troublesome dropping entry to our publishing Twitter account @glacierbaybooks . At no level have we obtained an evidence or notification from Twitter concerning the suspended account, solely discovering it had been locked once we tried to log in.
We used our Glacier Bay Books Twitter account for speaking with authors and readers and for sharing details about our present and forthcoming titles and publishing plans. We had constructed a vibrant comics-connected neighborhood on Twitter that we engaged with often. When this occurred, I fastidiously checked the Twitter ‘X Rules’. Our account was not participating in any behaviors that may violate their phrases of use.
The suspension of the Glacier Bay Books account on our major social media communication platform coming proper as we have been launching two new titles, and simply weeks earlier than we participated in 3 completely different festivals in September, was horribly timed. It has made it exceedingly troublesome to advertise our titles and presence to readers and join with new followers. The lack of our account has additionally restricted our capability to attach with authors who use Twitter as their major technique of communication.
At the time of publication, the Twitter account remains to be suspended with no official purpose given. Since then, there was sturdy help for the reinstatement of the account, with quite a few followers retweeting and tagging Twitter’s official help account in hopes of dashing up the evaluation course of.
Once once more asking @Support to please examine the help ticket for our frozen e-book publishing account @glacierbaybooks . It has been locked for over a month now, for no / unknown purpose.
— エマ・clay chicken in mourning (@Quanticat) October 2, 2023
Earlier this yr, the French animation web site Catsuka additionally had points with extended lack of tech/buyer help from the social media web site as a result of dropping a cellphone with 2-factor authentication entry and backup codes. They have been in a position to tweet utilizing a third occasion app within the interim.
[Help!]
I am unable to log into my Twitter anymore since 1 week & @TwitterSupport isn’t responding.
I misplaced my cellphone (& 2FA app).
My backup codes did not work.
I can nonetheless tweet utilizing third occasion software.
But I am unable to remark, DM, and so on.
If you are a Twitter worker/hero: https://t.co/tuO4m28ayC pic.twitter.com/OkGBq8nFtF— Catsuka (@catsuka) June 26, 2023
Fortunately, Catsuka regained entry to their account firstly of October, citing that Twitter’s Support crew lastly helped them entry the account.
I’m again!
I regained entry to my Twitter/X account.
X Support lastly answered me as we speak, 4 months after contacting them & with out with the ability to log into my account since June as a result of X 2FA bug.
I used to be nonetheless in a position to publish utilizing a third occasion software, but it surely stopped working few days in the past. https://t.co/QeOI8T1L0b— Catsuka (@catsuka) October 1, 2023
Glacier Bay Books was based in 2019/2020, and publishes a variety of unbiased & different manga. Some of their works embrace the Glaeolia anthologies, Children of Mu-Town (Masumura Jushichi), F (Imai Arata), Rabbit Game (Miyoshi), Invisible Parade (Mississippi), and plenty of extra. Recent Glacier Bay Books releases embrace Mothers (Kusuhara Umi), Give Her Back To Me (Hana Chatani) and a reprint of the primary challenge of the favored Glaeolia anthology.
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