The CEO of the corporate behind a number of the finest retro consoles available on the market has introduced on their web site than a complete cargo of items, due for launch all around the world, has been stolen in a theft within the UK.
Andrew Byatt, whose Blaze Entertainment makes the glorious Evercade VS, has written the assertion to not simply maintain followers within the loop, however to notably deal with these clients who pre-ordered one of many items (on this case the Evercade EXP Limited Editon handheld) that has been reportedly stolen, and as such are unlikely to get the consoles they’ve paid for till replacements might be manufactured.
Byatt says that “in the early hours” of December 6 a truck “carrying Evercade EXP Limited Edition stock was subject to a suspected targeted robbery”, and that whereas “nobody was hurt in this criminal act”, the stolen items had been meant “for despatch to all UK, USA, and rest of world customers”.
European clients are unaffected, as are these shopping for the common version of the Evercade EXP, because it was solely the restricted version items that had been stolen. Byatt provides that they’re presently working with British police, and are “hopeful of recovering the stock”, however in case that doesn’t pan out they’ve already begun the method of producing alternative items.
To compensate these whose are actually going to have to attend for his or her orders, Byatt additionally says that they’re making a “Heroes” checklist “which will be added to our EXP console credits, thanking those people that stuck by us at this time”. Since the consoles had been solely accessible on the market on their official website, and are actually offered out, Byatt is reminding people who any items turning up on the market elsewhere are “likely stolen goods”.
G/O Media might get a fee
The full assertion is under:
Dear Evercade clients and followers,
I’m writing to tell you of some very unhappy information. In the early hours of yesterday morning, a lorry carrying Evercade EXP Limited Edition inventory was topic to a suspected focused theft. Nobody was harm on this prison act, however a theft of our Limited Edition inventory was carried out.
This inventory was shifting between warehouses for despatch to all UK, USA, and remainder of world clients – all the inventory was taken on this horrible, probably organised assault. EU inventory was not affected and has arrived in Funstock’s European warehouse efficiently.
Since studying of the crime, we have now been tirelessly working behind the scenes, liaising with the Police, evaluating the state of affairs, and defining a plan of motion that we are able to talk to our clients and followers as precisely and as shortly as doable.
This is very devastating for our most dedicated followers who supported us with their pre-orders for our particular Limited Edition model of the Evercade EXP. We really feel this impression keenly and are decided to not let this case overshadow the joy round our new product launch. This is an unprecedented state of affairs within the historical past of Blaze and Funstock and we deeply sympathize with all our followers and clients who’re the victims of this theft.
We at Blaze are massively pissed off and offended that this has occurred, and with these merchandise so near launch the timing couldn’t be worse. We have shared all the knowledge, together with proof of theft, with the UK Police and we await information of their investigations. Whilst we’re hopeful of recovering the inventory, we count on this to be difficult and time consuming. We are working arduous on making this proper for Limited Edition clients. Please remember that the EXP Limited Edition might solely be bought from Funstock.co.uk and is not on sale. Any different sources are probably stolen items.
What occurs subsequent?
I’ve instantly began manufacturing on replacements for this inventory at our manufacturing facility and we are going to endeavour to get these into your fingers as quick as humanly doable. We recognise that this will probably be disappointing for our clients and as a mark of our gratitude for his or her persistence whereas we remanufacture the products, we will probably be creating a listing of “Heroes” which will probably be added to our EXP console credit, thanking these people who caught by us at the moment. We will even add a display screen protector set into the reproduced items and Funstock will embrace a 20% off voucher on a future order.
We firmly imagine that the purchasers of Blaze and Funstock are victims right here and we apologise for the impression this occasion will trigger. We hope all our clients can be part of us in condemning the actions of those criminals and guaranteeing this occasion is not going to be allowed to cease our enjoyment of the basic gaming expertise that Evercade supplies.
Yours Sincerely,
Andrew Byatt
CEO
Blaze Entertainment
Thanks Vincent!
Discussion about this post